Grass Nerds SMS Messaging Terms & Conditions
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By opting in to the Grass Nerds SMS messaging program, you agree to the following Terms & Conditions:
Brand Name
This messaging program is operated by Grass Nerds Lawn Care (“Grass Nerds,” “we,” “our,” or “us”).
Types of Messages
When you provide your phone number and opt in, you may receive the following types of text messages:
- Service Notifications: Appointment reminders, scheduling updates, service confirmations, and follow-up messages.
- Account Notifications: Billing alerts, account updates, and customer service responses.
- Marketing Messages: Promotions, seasonal service reminders, and special offers (only if you separately opt in to marketing).
Message Frequency
Message frequency varies based on your services and preferences. Typical examples include:
- Up to 3 messages per appointment reminder.
- Seasonal promotions no more than 5 per month (if marketing opt-in is selected).
- Service and account notifications as needed.
Fees & Charges
Message and data rates may apply, depending on your mobile carrier plan.
Customer Support
For help or more information:
- Reply HELP to any text message.
- Call us at 864-640-3372.
- Email us at contact@grassnerds.com.
Opt-Out Instructions
- To stop receiving messages, reply STOP or CANCEL at any time.
- After opting out, you will receive a final confirmation message and no further SMS messages will be sent unless you opt in again by replying START.
